Can not uninstall

Chat rooms for mChat with optional password protection and 1-on-1 chats
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jan_2017
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Can not uninstall

#1

Post by jan_2017 » 22 Apr 2018, 10:25

Hello .

I want uninstall mchat rooms but if i try to delete work data i see an error.

The Error tells me that mchat room addon not exisit.

What can i donto uninstall?

Bye Jan

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kasimi
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Re: Can not uninstall

#2

Post by kasimi » 22 Apr 2018, 10:38

Can you post a screenshot of the error you're seeing?

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jan_2017
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Re: Can not uninstall

#3

Post by jan_2017 » 22 Apr 2018, 10:57

Hi....yes here the error....
IMG_20180422_125723.png
Bye Jan
You do not have the required permissions to view the files attached to this post.

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kasimi
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Re: Can not uninstall

#4

Post by kasimi » 22 Apr 2018, 11:01

That's certainly not what's supposed to happen. :D Try enabling the Rooms extension again. It should create the missing table, which should then allow you do uninstall it entirely.

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jan_2017
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Re: Can not uninstall

#5

Post by jan_2017 » 22 Apr 2018, 11:05

kasimi wrote:
22 Apr 2018, 11:01
(...)

Try enabling the Rooms extension again. It should create the missing table, which should then allow you do uninstall it entirely.
I have already tried. It comes the same error message.

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kasimi
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Re: Can not uninstall

#6

Post by kasimi » 22 Apr 2018, 13:10

Run this SQL query in phpMyAdmin, then enable the extension, then disable and delete data.

Code: Select all

- This code is only accessible to donors -

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jan_2017
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Re: Can not uninstall

#7

Post by jan_2017 » 22 Apr 2018, 13:23

kasimi wrote:
22 Apr 2018, 13:10
Run this SQL query in phpMyAdmin, then enable the extension, then disable and delete data.

Code: Select all

- This code is only accessible to donors -
Thanks i will test it.

bye Jan

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jan_2017
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Re: Can not uninstall

#8

Post by jan_2017 » 29 Apr 2018, 10:20

hello. now i have run this row in phpmyadmin in the correct database
now i can not open the forum ;(

EDIT:

Ok , i can open forum again , acp too.

if i try to enable ext then i see this:

Code: Select all

- This code is only accessible to donors -
Try to delete work data:

internal server error

I run the sql on the main page.

Bye Jan

EDIT:

Do I have to reinstall mchat to delete mchat rooms?
Do i can delete mchat rooms manually in phpmyadmin?

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kasimi
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Re: Can not uninstall

#9

Post by kasimi » 29 Apr 2018, 12:14

Yes, uninstalling mChat before uninstalling mChat Rooms should work fine. Installing mChat only takes a few clicks I guess, so you could try that first.

I was hoping that deleting the migration with phpMyAdmin would add the mchat_rooms table again, not sure why it still isn't working. If you still can't delete data after installing mChat, run this query and try deleting Rooms data again:

Code: Select all

- This code is only accessible to donors -
Deleting all mChat Rooms data with phpMyAdmin is a messy task as all kinds of tables are involved, I definitely recommend against it.

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jan_2017
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Re: Can not uninstall

#10

Post by jan_2017 » 29 Apr 2018, 12:19

kasimi wrote:
29 Apr 2018, 12:14
Yes, uninstalling mChat before uninstalling mChat Rooms should work fine. Installing mChat only takes a few clicks I guess, so you could try that first.
I uninstalled mchat a few days ago. I wanted to uninstall mchat rooms at the end. So now I have to reinstall mchat and then uninstall mchat rooms first?

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